24×7 Technical Support

Your business is not 9-5, it is 24×7. With computers, tablets, and cellphones controlling all aspects of your business, you need access to trained technical support professionals that work around your schedule, not the other way around. All of our technicians are based right here in North America, so you do not need to worry about calling overseas for help.
Onshore Technicians
ITIL certified technicians
No Language Barrier
Multi-lingual support
Communication Your Way
Phone, e-mail and chat support options
Permission-Based Remote View & Control
With your approval, we see what you see and can take over if needed
Desktops, Laptops, Peripherals (Keyboard, Mouse, PC Monitor and Docking Stations), Printers (Windows configuration set up, toner replacement and best reasonable effort connectivity), Smart Phones, Storage Devices, Routers, and VOIP Phones
System S.W. (O.S. & drivers), Application S.W. (Microsoft Office, Office for MAC, Adobe Acrobat), Security S.W. (Norton, McAfee, AVG, MS security essentials, Avast), Internet Browser (Google Chrome, Internet Explorer, Firefox, Safari, Opera), and Utility S.W. (7-Zip, Win Zip)
Operating Systems
Windows, Apple, Ubuntu, Android, Apple IOS, and Blackberry